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Adobe Partner Solution Day
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Customer Experience - Personalization at scale
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Friday, August 5, 2022 | The Mira Hong Kong
2pm—5pm HKT
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Customers navigate across many channels every day, sometimes even at the same time. That’s why they expect highly personalized experiences. But don’t let that scare you. With the right tools, you won’t work anymore than you already do. Get the right message, to the right customer, at the right time, on the right channel.
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Join this seminar and learn how you can deliver advanced personalization programs that deploy cutting-edge tactics across owned and paid properties, so you can personalize every touchpoint of the user journey. It can access omnichannel customer data and predictive models, use microsegment targeting, and real time behavior-triggered actions — even by geographic locations.
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In this event, Deloitte and IBM experts join forces with Adobe to navigate the new digital landscape. Throughout this session, you’ll learn:
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- Personalization customer experience at scale, why?
- The market trend and challenges ahead
- A modern online shopping journey – experience-driven e-commerce era
- Digitization enabled by Omnichannel Data and Insight
- Get prepared for the rapid evolution of digital world without 3rd party cookies
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Customer Experience – Personalization at scale
Friday, August 5, 2022 | The Mira Hong Kong
2pm—5pm HKT
Language: English
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Featured Speakers: |
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Alan Chan
Head of Digital Experience, Greater China, Adobe |
Max Chan
Senior Solutions Consultant,
Adobe
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Kay Lee
Solutions Consultant,
Greater China, Adobe |
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Paul Rao
Principle Solution Consultant, Adobe |
David Chu
Director, Deloitte |
Ric Kong
APAC Digital Marketing Solution Manager, Deloitte
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Jacky Yiu
Manager, Deloitte |
Ronald Lee
Experience Platform Practice Leader, IBM iX
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Make experience your business. |
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